Terms of service

Last updated: 28 October 2026

1. About us

theafleteco.com is run by The Aflete Co Ltd ("The Aflete Co", "we", "us", "our"), a company registered in England and Wales with company number 14737082, at 20 Bliss Lane, Flore, Northampton NN7 4LJ, United Kingdom. You can contact us at hello@theafleteco.com or on 07720 531126.

These terms apply when you use our website or buy from us. By placing an order you agree to them. Please read them together with our Refund policy, Privacy policy and Shipping policy. If you are a consumer, nothing in these terms affects your legal rights.

2. Our products

Our designs are hand screen printed in small runs. Because every piece is printed by hand, small differences in print placement, texture and colour are normal and are part of what makes each item unique. They are not faults.

We try to show colours accurately, but how they look depends on your screen. Sizing and fit details are given on each product page; please check them before you order.

Limited edition and small-run designs are available while stocks last and may not be restocked.

3. Prices and payment

Prices are shown in pounds sterling (GBP). If you shop in another currency, the price is converted at checkout and your bank may charge its own conversion fees. Delivery costs and any taxes that apply are shown at checkout before you pay.

If you order from outside the United Kingdom, your order may be subject to import duties, taxes or customs fees in your country. Unless they are collected at checkout, these are your responsibility.

We take payment when you place your order. If we have made an obvious mistake with a price, we will contact you and you can choose to go ahead at the correct price or cancel for a full refund.

4. Your order

After you place an order we will email you to confirm we have received it. Our contract with you starts when we confirm your order has been dispatched.

We may cancel an order, with a full refund, if an item is out of stock, if we cannot deliver to your address, or if we suspect the order is fraudulent. We will tell you as soon as possible if this happens.

5. Delivery

Delivery options, costs and estimated delivery times are shown at checkout and in our Shipping policy. Delivery times are estimates, especially for international orders and busy periods. The items are your responsibility once they have been delivered to the address you gave us.

6. Returns, cancellations and refunds

How to return or cancel an order, and how refunds work, is set out in our Refund policy. If you are a consumer in the UK or EU you usually have the right to cancel within 14 days of receiving your goods. Some exceptions apply, including the personalised items described in section 7.

7. Custom and personalised items

Custom tees for gyms, events and teams are designed with you and made to your specification. We will agree the design, quantities, sizes, price and timings with you before anything is made. Because these items are personalised, they cannot be cancelled or returned for a change of mind once production has started. This does not affect your rights if an item is faulty or not as agreed.

8. Pre-orders

Where we offer an item on pre-order, the product page will say so and give an expected dispatch date. If that date changes we will let you know, and you can cancel for a full refund if you no longer want to wait.

9. Faulty items

If something arrives faulty, damaged or not as described, please contact us as soon as possible with your order number and a photo. As a consumer you have legal rights in relation to goods that are faulty or not as described, and we will put things right in line with those rights.

10. Discount codes and gift cards

Discount codes are valid for the period and on the products stated when they are issued. Unless we say otherwise, only one code can be used per order, codes cannot be exchanged for cash, and we may withdraw a code that is being misused.

Gift cards can be used on theafleteco.com and cannot be exchanged for cash. Please keep your gift card code safe, as we cannot replace one that has been lost or used by someone else.

11. Events

When we sell tickets to events such as Afletepalooza, the event details and any participation requirements are shown on the ticket listing. Taking part in fitness activities is at your own risk, and you should only take part if you are fit and well enough to do so. If we have to cancel an event, we will refund your ticket.

12. Using our website

All designs, artwork, photos, logos and text on this website belong to The Aflete Co or are used with permission. You may not copy, reproduce or sell them without our written consent.

We work to keep the website available and accurate, but we cannot promise it will always be uninterrupted or error free.

13. Our responsibility to you

If we break these terms, we are responsible for loss or damage you suffer that is a foreseeable result of that, but not for loss or damage that is not foreseeable. We supply our products for personal use only, and we are not responsible for any business losses. Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.

14. Changes to these terms

We may update these terms from time to time. The version on this page when you place your order is the one that applies to that order.

15. Law and disputes

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you live in the EU, you keep the protection of the consumer laws of your country. If you have a problem, please contact us first so we can try to resolve it.

16. Contact

Questions about these terms or your order: hello@theafleteco.com, call 07720 531126, or write to The Aflete Co Ltd, 20 Bliss Lane, Flore, Northampton NN7 4LJ, United Kingdom.