Shipping policy

Last updated: 1 November 2026

Most orders are packed by hand by the Aflete team in Northampton. Here's how we get them to you.

Dispatch

We aim to dispatch in-stock orders within 1–3 working days (Monday to Friday, excluding UK bank holidays). Orders placed at the weekend or on a bank holiday are processed the next working day. In busy periods such as Black Friday and Christmas it can take a little longer, and we'll say so on the website.

Pre-order and custom items are dispatched separately, on the dates shown on the product page or agreed with you.

Made-to-order items: some pieces, such as our Sherpa Fleece and F Hoody, are made to order for you by our UK production partner and sent directly from them. These are usually dispatched within 5–7 working days. If your order also includes other Aflete items, it will arrive in separate parcels, with no extra delivery charge.

UK delivery

Service	Cost	Delivery time after dispatch
Royal Mail Tracked 48	£4.45	Usually 2–3 working days
Royal Mail Tracked 48 on orders of £100 or more	Free	Usually 2–3 working days

Free UK delivery over £100: UK orders of £100 or more (before delivery) ship free. It's applied automatically at checkout, so there's no code to enter. Free delivery can't be combined with discount codes, and it applies to UK addresses only.

Tracked 48 does not need a signature. Your parcel may be left in your letterbox, in a safe place or with a neighbour, in line with Royal Mail's delivery options. You'll get a tracking number by email once your order is on its way.

International delivery

Destination	Service	Cost
European Union	Economy International	£10.00
European Union	Standard International	£14.99
United States, Canada, Australia, New Zealand and other countries we ship to	Standard International	£23.99

Free delivery over £100 is for UK orders only. The countries we deliver to, and the options available for your address, are shown at checkout. International delivery times vary by country and by customs processing, and can take longer than UK delivery.

Customs, duties and taxes: orders sent outside the United Kingdom may be charged import duties, taxes or customs fees by the destination country. Unless these are collected at checkout, they are the responsibility of the person receiving the order. We can't control these charges or how long customs takes to release a parcel.

Collection in Northampton

Live nearby? Choose Local pick-up at checkout instead of delivery. Once your order is ready (usually within 2–4 days) we'll be in touch to arrange a collection time with you. Please don't come along until we've confirmed, and bring your order confirmation email when you collect.

Delivery address

Please check your delivery address carefully at checkout. We can't be responsible for orders sent to an incorrect address that was entered at checkout. If you spot a mistake, email us as soon as possible and we'll do our best to change it before your order is dispatched.

Late, lost or damaged parcels

If your parcel hasn't arrived and the tracking hasn't updated for a while, or it arrives damaged, please email hello@theafleteco.com with your order number. We'll check the tracking with Royal Mail and help put it right, including sending a replacement or refund if your parcel is confirmed lost.